Frequently Asked Questions

We are Open Tuesday to Friday from 10am – 5pm.

We are Closed Saturday, Sunday and Monday.

Action Replay

531 Camberwell Road, Camberwell, Victoria, 3124 

(Near the corner of Glen Iris Road)

There is on street parking available on both Glen Iris Rd and Camberwell Rd just in front of our studio.

Tram 75 to Vermont South stops just a few metres away from our studio on Camberwell Rd.

Get off at Stop number 48.

Yes, all jobs are returned to the customer in the exact same condition as they are brought in.

Often tapes and vinyls that the customer bring in are either cleaned or repaired to enable a perfect transfer.

In some cases, they are returned in better condition then when brought in.

We have a very quick turn around time of around 2-3 days for smaller jobs and 10-14 days for jobs that are more involved. More time may be required for certain jobs during peak periods.

If a job is required urgently we ask that you please let us know at the earliest possible date.

Most Definitely! We can put your renewed memories onto a USB stick as well as an External hard drive.

We charge per tape as you can often fit more than one tape onto a DVD or USB. We do not charge you for any tapes that are Blank or have anything that you do not want to transfer, such as TV shows.

We are more than happy for you to mail in your old memories! We often have clients from interstate and rural areas sending in their precious memories.

Once the job is done, we can post it back to you, via registered, insured and signed for postage. 

If you are sending your job in, please make sure you supply us with all of your contact information and details on what you want done.

Our postal address is:

Action Replay

531 Camberwell Road,

Camberwell, Victoria, 3124

Yes! Most broken tapes can be easily repaired in store before transferring. We can remove tapes from your VCR or camera too.

The quality will depend on your original Film, Video, DVD, Vinyl etc. In most cases all video formats will come out in exactly the same quality as the original.

In the case of Vinyl or Audio Cassette, the transfer will most likely be better quality as we take out background hiss and crackles for a clearer sound.

We always assess and check transfers multiple times to ensure the best possible quality.

Yes, we can clean mould off most tapes for an extra charge.

Yes!

We offer a 10% discount for over 10 tapes and often offer a 20-25% discount for very large jobs.

Definitely! We are constantly editing videos of customers holidays or weddings etc and taking out the bad footage to make you look like a natural cameraman.

We have a range of well known trusted USB and External Hard Drive brands to transfer your files onto, otherwise you are welcome to supply your own.